Privacy Policy

Last updated: February 2025

This Privacy Policy describes the privacy practices of Peak National Wellness LLC (“Peak National Wellness”, “Our”, “Us” or “We”). Peak National Wellness is committed to maintaining the privacy and confidentiality of your personal information.

This Privacy Policy governs how information is collected by and through the Peak National Wellness Website and Mobile Application (collectively referred to as “the Site”) and how that information may be used and shared. By accessing or using any Peak National Wellness Site, you agree to the collection, use and disclosure of information in accordance with this Privacy Policy.

How we collect information about you?

We collect information about you that you provide to us directly through the course of use of the Site. For example, we collect information when you:

• request assistance,
• request information about a product or service we offer,
• use our mobile application,
• respond to surveys, and/or
• when you otherwise communicate with Us.

Occasionally we gather additional necessary information from public records or third parties. We may also collect personal information about you from the following categories of sources:

• advertising networks,
• internet service providers,
• data analytics providers,
• government entities,
• operating systems and platforms,
• social networks, and
• data brokers.

We also collect information about you through your computer or mobile device using cookies and similar tracking technologies. Please refer to the section titled Web Technologies for additional information.

What information do we collect?

We collect both personal information and non-personally identifiable information. This includes, but is not limited to, the following:

• Contact Information such as first and last name, mailing and/or property address, phone number and email address.
• Device/Online Mobile Activity Data such as network activity information, including, but not limited to, Internet Protocol (IP) address, browsing history, search history, and information regarding a consumer’s interaction with the Site or advertisements.
• Communications Data like audio (e.g., call recordings), electronic (e.g., online chat messages), visual, or similar information.

How do we use the information we collect?

We use personally identifiable and non-personally identifiable information that we collect from you to:

• Deliver products and services to you, including maintaining or servicing your account, processing, or fulfilling orders and transactions, verifying customer information, processing payments and providing financing.
• Respond to your inquiries, requests, or other service-related purposes.
• Communicate with you to administer the Site, including notifying you about any updates, changes, or additions to this Privacy Policy.
• Personalize your digital and mobile application experience with us by enhancing the content of the Site to your preferences or developing new products or services based on your interactions with the Site.
• Provide you with information about products or services that we think may be of interest to you.
• Comply with legal and regulatory obligations.
• Carry out any specific purposes for which we have obtained your prior consent.
• Conduct any other legitimate business activities not otherwise prohibited by law.

We may also use your information for business purposes such as:

• Monitor and analyze trends, usage and activities in connection with your use of the Site.
• Help ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for these purposes.
• Provide, maintain and develop new products, services and features, including debugging to identify and repair errors that impair existing intended functionality.
• Detect and prevent fraud, identity theft and other risks to you or Peak National Wellness.
• Undertake internal research for technological development and demonstration.
• Commercial purposes such as marketing products and services that may be of interest to you.

How do we share your information?

We may share the information we collect about you with affiliates and non-affiliated third parties in the following situations:

• Service Providers – other companies that perform functions on our behalf.
• Government entities and others for legal or necessary purposes –
• to protect or enforce our rights or property;
• to protect your safety or the safety of others;
• to investigate, prevent, or take action against fraud or other illegal activities;
• in response to a legal process or as otherwise required by law; or
• in the event Peak National Wellness experiences a business transition or conducts a corporate transaction requiring due diligence, such as a merger, capital investment, acquisition by another company or sale of all or a portion of its assets.
• To conduct any other legitimate business activities not otherwise prohibited by law with advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, social networks, and data brokers.

Notwithstanding anything else in the Privacy Policy, we may disclose aggregate or non-personally identifying information about the users of our Site with third parties for marketing, advertising, research, or other business purposes.

We retain all information in-house except when required to disclose it to our business partners when necessary.

Retention of Personal Information

We retain information we collect as described in this Privacy Policy in accordance with applicable law to fulfill the purpose(s) for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, or to otherwise carry out our legal obligations.

Web Technologies

Peak National Wellness uses a variety of online tracking technologies to collect information when you visit or use our website or mobile application to improve your experience. These tools include:

• Cookies – small text files that websites store on your computer. They are managed by your particular web browser and are typically used to store bits of text. Cookies help us to personalize your experience with our Site and improve your navigation within the Site by tailoring it to your individual preferences. Cookies help you save time if you visit the Site again. For example, if specific programs associated with our Site require a user ID and password, you have the option of requesting that we save that information so that you will not have to re-enter it the next time you access the Site. You can disallow cookies or prevent them from being set by making the appropriate selection from your browser options. However, if you set your browser options to disallow cookies, the functionality of our Site may be limited.
• Web Beacons – (also known as pixels, tags or clear GIFs) A code snippet which is loaded when a user visits a website to gather data from or add functionality to a website. Beacons have diverse functions including third-party tracking, analytics, reporting, remarketing, conversion tracking, optimization, session replay, and on-page functionalities like live chat.
• Embedded Web links when text is used as the link rather than the actual URL.
• • Session Replay – Helps us to better understand our users’ needs and to optimize our service and the user experience. Session replay technology allows us to record and replay your navigation, clicks, scrolls, and keystrokes during your visit to our site. This tool collects mouse movements, clicks and scrolls; page navigation, duration of stay on pages; keystrokes (excluding sensitive information such as credit card details, passwords, and other personal data; form submissions (excluding sensitive fields which are automatically excluded from recording).

Website Usage

When you browse or visit our Site, we may collect information about your use of our Site through these technologies. This information could include your browser type and language, access times, and the address of the Site from which you arrived. We may also collect information about your Internet Protocol (IP) address, click stream behavior (e.g., the pages you view, the links you click, and other actions you take).

Online Behavioral Advertising

Third-party advertisers, including Google, may also use cookies to collect non-personally identifiable information from your browser, such as pages you visited, tools you have interacted with, the channel or method in which you arrived on our Site, etc., so that they can tailor the ads you see to your preferences and behaviors. Third-party cookies may also track the number of ad impressions, other uses of ad services, and interactions with these ads.

By continuing to browse on our Site, you are consenting to the use of cookies for personalization and advertising purposes. To learn more about this online advertising or to opt-out of this type of advertising, please click on the following

links: http://optout.networkadvertising.org or   or https://optout.aboutads.info

For the Mobile App, you can learn more about which third parties have currently enabled cookies for your mobile device and how to opt-out of some of those cookies by accessing the following website at http://www.networkadvertising.org/mobile-choices  from your mobile device. On your mobile device you may also select “Limit Ad Tracking” (on iOS devices) or “Opt out of Interest-Based Ads” (on Android).

Disallowing Cookies

For instructions on disallowing cookies for the following web browsers, click the link with the name of your web browser below:

• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Safari

For any other web browsers, please check what settings may be available to you for disallowing cookies.

Even if you disable tracking, keep in mind that you may still receive interest-based advertising, including from third parties with whom your information had been previously disclosed or advertising from third parties that is not based on your behavior, interests, and preferences. The Site does not respond to browser “Do Not Track” signals.

Linking to other sites

The Site may contain links to third-party websites. Peak National Wellness disclaims liability for any information, materials, products or services posted or offered at any of the third-party websites linked on the site. By creating a link to a third-party website, Peak National Wellness does not endorse or recommend any products or services offered or information contained at the website, nor is Peak National Wellness liable for any failure of products or services offered or advertised at those websites. Peak National Wellness may remove any third-party link at any time. If you follow links to third-party sites not affiliated with Peak National Wellness, you should review their privacy and security policies and other terms and conditions, as they may be different from those of our Site and be less secure. If you decide to visit a third-party website via a link contained on Peak National Wellness’s Site, you do so at your risk.

Text Messaging

Opt-In and Opt-Out Procedures

To receive text messages from Peak National Wellness LLC, users must explicitly opt-in by providing their consent. You can opt-in by texting “JOIN” to (689) 288-7350. Standard messaging rates may apply. Users can opt-out of receiving text messages at any time by texting “STOP”.

Information Collection

We collect users’ phone numbers for the purpose of sending text messages related to regenerative therapy treatments. Additionally, we may collect other personal information necessary for providing regenerative therapy treatments, such as contact details.

Purpose of Messaging

Our text messages are intended to provide updates on our medical services, reminders for appointments, and other relevant communications related to Regenerative Therapy Treatments or services offered by Peak National Wellness LLC.

Data Sharing

We do not share mobile information collected for text messaging with third parties or affiliates for marketing or promotional purposes.

Security Measures

We employ various security measures to protect personal information collected through text messaging, including encryption, access controls, and other safeguards.

Your privacy is important to us. By using our text messaging services, you consent to the collection, use, and sharing of your information as described in this privacy policy.

By providing your phone number/email address, you agree to receive text/email messages from Peak National Wellness LLC. Message frequency varies and data rates may apply. Text STOP to opt out of texts, click the unsubscribe link to stop receiving email.

Customer Service

If you have any questions about this Privacy Policy, please contact us at david@peaknationalwellness.com or (689) 288-7350

Ready to explore how precision medicine can transform your life? Contact Peak National Wellness today to schedule a consultation. Let us help you reclaim your health, one cell at a time.